pink-paw

Our Mission

Making a difference – Saving Lives

Our Vision

Every animal is valued
through dignity and respect in
all communities within our region.

Employment Opportunities


Posting: Receptionist
Location: 155 MacAlpine Cres
Hours: 40 hrs/week – Start Date: As soon As Possible – Duration: Full time Permanent
Salary: $20-$22/hr depending on experience
Closing Date: Until suitable candidates are obtained
Job qualifications:
SUMMARY The Receptionist will report directly to the Executive Director.

DUTIES
• Maintain a thorough knowledge of the services, programs, promotional activities and standards of the Fort McMurray SPCA
• Proactively seek opportunities to create memorable customer interactions, assist customers and provide excellent service
• Provide proactive customer service and maintain a friendly and professional demeanor at all times
• Maintains a neat and professional appearance. Caring attitude and a calm and confident manner.
• Establishes a cooperative/collaborative working relationship with other departments within the Fort McMurray SPCA
• Supports all departments by providing assigned administrative tasks including but not limited to: data entry, filing, assisting program manager with events and various organizational tasks and administrative projects.
• Create and modify documents using Microsoft Office Suite.
• Ability to sell products and services.
• Perform general clerical duties to include but not limited to: answering phones, photocopying, faxing, mailing and filing.
• Maintain hard copy and electronic filing systems including maintaining data bases, software programs and tracking/reporting duties as required.
• Update and maintain social media platform.
• Setup and coordinate animal in-take
• Support staff in assigned project based work including assembly of manuals, SOP’s, workbooks, etc.
• Provide other administrative support as required.
Qualifications:

• At least one (1) year of experience in a customer service environment
• One (1) year of administrative experience required
• Knowledge of Microsoft Office- Excel (advanced skills), Word (advanced skills) and PowerPoint.
• Exceptional interpersonal and communication skills (written and verbal)
• Ability to function independently in a busy office experience
• Strong organization, prioritization, and problem solving skills with a high attention to detail
• Reliable transportation
• Ability to act as a leader within the organization
• Well established organizational and time management skills
• Analytical ability, with a process improvement approach
• Self-starter and takes initiative
• Keen ability to pay attention to detail
• Ability to work within a fast-paced, dynamic and changing priority environment

The above statements describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load. It is the expectation that all staff of the FMSPCA are trained to perform the roles of receptionist and kennel attendant.

Application Procedure: Resumes and other relevant documents will be accepted by email to ed@fortmcmurrayspca.ca
FMSPCA may contact past and present employers for references.
We thank all applicants for their interest, only those selected for an interview will be contacted.

KENNEL ATTENDANT
SUMMARY
Kennel Attendants report directly to the Kennel Supervisor/Kennel Manager or designate in their absence.

DUTIES
The kennel attendant is responsible for the assigned kennel according to the schedule which includes the following:

1. Health and safety of the animals in their care, which includes proper sanitation of all kennels and supplies according to the Standard Operating Procedures Manual.
2. Adhering to the standards outlined in the employee manual and confidentiality agreement.
3. Fully understanding and following all procedures.
4. Ensuring that they have the correct equipment, supplies, and animal information.
5. Ensuring their personal health and safety by following all procedures and notifying management of any hazards or concerns.
6. Treating all animals and visitors with respect and courtesy.
7. Providing honest and factual information about our animals to the public to ensure the animals are matched as best as possible to potential homes.
8. Ensuring appropriate interaction between the public and the animals.
9. All Kennel Attendants are responsible for washing all dishes, human, dog, or cat and for doing all laundry regardless of where it came from.
10. Each animal should be thoroughly checked by a kennel attendant once during their weekly work shift if they work more than 2 days in a row in a certain kennel.
11. Each attendant has extra assigned janitorial duties that are to be completed each shift. The list of duties is posted in the medication area, and the duties are to be signed off as “completed” when done.

The following describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load.

To send your resume please click here

Posting: Veterinary Technician/Technologist (2)
Location: 155 MacAlpine Cres
Hours: 40 hrs averaging agreement/week rotational schedule
Start Date: May 20, 2019 – Duration: Full time Permanent
Salary: $24-30/hr depending on experience
Closing Date: May 15, 2019
SUMMARY
The Veterinary Technician/Technologist is responsible for ensuring the physical health of all the animals in the care and control of the Fort McMurray SPCA. They ensure that shelter animals receive proper medical care on a daily basis. The Veterinary Technologist/Technician works under the direct supervision of the Shelter Veterinarian/Kennel Manager.
DUTIES
• Follow all FMSPCA Standard Operating Procedures (SOP), Employee Manual, Code of Ethics and Conduct and Municipal and Provincial Laws.
• Administers all prescribed medications to shelter animals on a daily basis in accordance with veterinary instructions.
• Ensures all animal pre-op/post-op is followed in accordance with veterinarian recommendations.
• Responsible for Surgery monitoring in the Fort McMurray SPCA Veterinary and Preventative Medicine Clinic.
• Fills in as a replacement kennel staff when required.
• Reviews animal health checks and follows up on any unusual observations or concerns. Shall report back to the Shelter Veterinarian if issues are found.
• Does daily rounds to check on general health of the animals and follow up on any incident reports submitted.
• Responsible for ensuring each animal is being fed the correct food/amount of food per feeding.
• Maintains accurate records using Shelter Pro software and all other records maintenance requirements. File completed medication sheets, health checks, or incident reports in the appropriate files.
• Maintains inventory of medications/medical supplies and complies WDDC order for approval by management.
• As a registered Animal Health Technician, performs intake medical assessments and administers vaccines to all animals upon intake. Keeps vaccine schedule current for in shelter animals and ensures the dates are not missed.
• Works off-site as part of the NAME program providing veterinarian and animal health services to regional rural and first nation communities or any other off-site programs as assigned by the Executive Director.
• Primary responsibility for the up keep and cleanliness and sanitation of the Fort McMurray SPCA Veterinary and Preventative Medicine Clinic in addition to the meds area and personal office space.
• Responsible for executing all monthly duties required in the Fort McMurray SPCA Veterinary and Preventative Medicine Clinic.
• Must be willing to work flexible hours and shifts.
Qualifications:
• Must be a Registered Veterinary Technologist/Technician, registered with the ABVMA.
• Able to follow instructions and take initiative to complete tasks;
• Exceptional interpersonal and communication skills (written and verbal), organization, prioritization, time management, and problem solving skills with a high attention to detail;
• Reliable transportation;
• Self-starter and takes initiative;
• Ability to work within a fast-paced, dynamic and changing priority environment
• Must be Able to understand the importance of uniform systems, processes, proper documentation, and attention to detail as well as professional language.
• Prioritization and triage skills are vitally important to ensure resources are used most efficiently and for the greatest benefit of the animals and the shelter.
• Clean driver’s abstract with an unrestricted class 5 license.
The above statements describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load. It is the expectation that all staff of the FMSPCA are trained to perform the roles of receptionist and kennel attendant.
Application Procedure: Resumes and other relevant documents will be accepted by email to
kennelmanager@fortmcmurrayspca.ca
FMSPCA may contact past and present employers for references.
We thank all applicants for their interest, only those selected for an interview will be contacted.

Posting: Kennel Assistant – Summer Student Positions (2)
Location: 155 MacAlpine Cres
Hours: 40 hrs/week – Start Date: As soon As Possible – Duration: August 31, 2019
Salary: $15/hr
Closing Date: Until suitable candidates are obtained
Job qualifications:
For a more detailed job description please visit our website www.fmspca.ca
SUMMARY
Kennel Assistants report directly to the Kennel Supervisor/Kennel Manager or designate in their absence.

DUTIES
The Kennel Assistant is responsible for assisting in all aspects of daily duties inside the shelter and on the outside grounds. They will also assist Kennel Attendants with the following:

• Health and safety of the animals in their care, which includes proper sanitation of all kennels and supplies according to the Standard Operating Procedures Manual.
• Adhering to the standards outlined in the employee manual and confidentiality agreement.
• Fully understanding and following all procedures.
• Ensuring that they have the correct equipment, supplies, and animal information.
• Ensuring their personal health and safety by following all procedures and notifying management of any hazards or concerns.
• Treating all animals and visitors with respect and courtesy.
• Providing honest and factual information about our animals to the public to ensure the animals are matched as best as possible to potential homes.
• Ensuring appropriate interaction between the public and the animals.
• All Kennel Assistants are responsible for washing dishes, human, dog, or cat and for helping to maintain the laundry room.
• Responsible to ensure all outdoor enclosures (including the dog park) are cleaned and free of supplies at the end of each shift.
• Assist in the Veterinary Clinic when the need arises.

Qualifications:
• Must be enrolled in either high school or college/university for the fall;
• Able to follow instructions and take initiative to complete tasks;
• Exceptional interpersonal and communication skills (written and verbal), organization, prioritization, time management, and problem solving skills with a high attention to detail;
• Reliable transportation;
• Self-starter and takes initiative;
• Ability to work within a fast-paced, dynamic and changing priority environment

Application Procedure: Resumes and other relevant documents will be accepted by email to kennelmanager@fortmcmurrayspca.ca
FMSPCA may contact past and present employers for references.
We thank all applicants for their interest, only those selected for an interview will be contacted.

CASUAL KENNEL ATTENDANT

SUMMARY
Casual Kennel Attendants report directly to the Kennel Supervisor/Kennel Manager or designate in their absence.

DUTIES
The kennel attendant is responsible for the assigned kennel according to the schedule which includes the following:

1. Health and safety of the animals in their care, which includes proper sanitation of all kennels and supplies according to the Standard Operating Procedures Manual.
2. Adhering to the standards outlined in the employee manual and confidentiality agreement.
3. Fully understanding and following all procedures.
4. Ensuring that they have the correct equipment, supplies, and animal information.
5. Ensuring their personal health and safety by following all procedures and notifying management of any hazards or concerns.
6. Treating all animals and visitors with respect and courtesy.
7. Providing honest and factual information about our animals to the public to ensure the animals are matched as best as possible to potential homes.
8. Ensuring appropriate interaction between the public and the animals.
9. All Kennel Attendants are responsible for washing all dishes, human, dog, or cat and for doing all laundry regardless of where it came from.
10. Each animal should be thoroughly checked by a kennel attendant once during their weekly work shift if they work more than 2 days in a row in a certain kennel.
11. Each attendant has extra assigned janitorial duties that are to be completed each shift. The list of duties is posted in the medication area, and the duties are to be signed off as “completed” when done.

The following describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load.

If you would like to become part of our team, please email your resume to kennelmanager@fortmcmurrayspca.ca

Programs Coordinator
Job Title: Programs Coordinator (maternity leave)
Department: Shelter Operations
Reports To: Executive Director
Summary:
The Programs Coordinator is responsible for the development, operation, and coordination of FMSPCA programs and activities. The programs coordinator provides leadership while implementing and maintaining all policies and procedures of the FMSPCA while promoting exceptional customer relations and ensuring the highest standards of service.
Programs
• Researching markets to identify opportunities for events, fundraising and program enhancement/creation.
• Producing detailed proposals for sponsorship, recognition, programs etc.
• Promotion of the organization’s programs and services including education via presentations, event attendance and networking
• Pawsitive Partner events; aiding in and promoting such events
• Purchasing agent of organization’s merchandise, including researching availability, demand, market trends and pricing
• Generate new ideas and business opportunities to increase fundraising and fund development to meet and exceed revenue goals. Establish ongoing fundraising programs to support the work of the FMSPCA into the future
• Promote staff engagement and involvement in FMSPCA programs, events, and services
• Meets with Executive Director to develop programs, services and regularly review policy and procedures, and provide monthly reports and event calendars
• Research potential donors and foundations to identify and evaluate potential funding sources
• Document’s program and event logistics
• Is knowledgeable of all FMSPCA programs and services
• Post-event evaluation of programs and events, including reporting Metrix, KPI’s
• Tracks lessons learned over the course of a project and shares those lessons with team members and as part of project close-out process.
• Office Administration -Microsoft Word, Excel, PowerPoint, Outlook, Adobe Photoshop

• Regularly reviews programs to ensure program efficiency, effectiveness, and quality
• Keeps updated program files
Public Relations
• Selling event sponsorship, membership, kennel sponsorship, requesting silent auction items
• Build and maintain profitable, long-term fundraising relationships with current and potential donors
• Relationship building with community leaders, volunteers and stakeholders
• With approval from the Executive Director represents the FMSPCA at community meetings, outreach events, radio/TV shows, and other community settings
• Providing recognition to donors, sponsors, members, volunteers
• Responsive to community interest and needs
• Attends and participates in community stakeholder meetings to develop and enhance community relationship, provide education and support fundraising efforts
• Networks with like organizations to share ideas and collaborate to increase program and service effectiveness
• Monitors the FMSPCA social media as a social media liaison
Leadership
• Staff liaison for the Events Committee
• Effective team leadership and communication skills
• Critically evaluates, makes changes needed to create improvements in programs, services, civic satisfaction and administrative efficiency
• Conducts program/service evaluations, sets bench marks and measures effectiveness against written outcomes
• Resolves and/or escalates issues in a timely fashion.
• Understands how to communicate difficult/sensitive information tactfully.
• Recruit, coordinate and manage event volunteers
• Manage logistical aspects of volunteer recognition events, volunteer information sessions and training events
• Attend various events to network, recruit new volunteers and to seek partnership opportunities
• Key Holder responsibilities
The following statements describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load. It is the expectation that all staff of the FMSPCA are trained to perform the roles of receptionist and kennel attendant.
Developed July 2017
Revised April 2019

If you would like to become part of our team, please email your resume to ed@fortmcmurrayspca.ca